WILSON CONSULTING FIRM LLC

Terms of Service

Effective Date: January 1, 2026

These Terms of Service (“Terms”) govern your access to and use of the website and services provided by Wilson Consulting Firm LLC (“Company,” “we,” “us,” or “our”). By accessing our website or using our services, you agree to be bound by these Terms.

If you do not agree to these Terms, please do not use our website or services.

1. Services Provided

Wilson Consulting Firm LLC provides consulting, automation, and AI-powered messaging solutions for service-based businesses. Services may include, but are not limited to:

  • SMS-based customer communication workflows

  • Missed-call text back and call-back automation

  • Appointment confirmations and reminders

  • Lead intake and routing system

  • Operational notifications and support automation

Specific services, pricing, and deliverables may be outlined separately in written agreements, proposals, or invoices.

2. No Guarantee of Results

While our services are designed to improve operational efficiency and customer responsiveness, we do not guarantee specific business outcomes, including but not limited to increased revenue, lead volume, or booking rates. Business results depend on multiple factors outside our control, including client responsiveness, market conditions, staffing, and business operations.

3. Client Responsibilities

By using our services, you agree to:

  • Provide accurate and complete information

  • Use our services in compliance with applicable laws and regulations

  • Ensure that any phone numbers provided to us are collected with proper consent

  • Not use our services for unlawful, deceptive, or abusive purposes

You are solely responsible for the content and intent of communications sent to your customers using our systems.

4. SMS Messaging & Consent

By providing your phone number to Wilson Consulting Firm LLC, you consent to receive text messages related to services, appointments, account updates, and customer support.

  • Message frequency varies

  • Message and data rates may apply

  • You may opt out at any time by replying STOP

  • You may request help by replying HELP

We do not send unsolicited marketing messages. SMS communications are service-related unless otherwise explicitly agreed upon.

5. Acceptable Use

You agree not to use our website or services to:

  • Send spam or unsolicited messages

  • Transmit illegal, harmful, or misleading content

  • Violate privacy, consumer protection, or telecommunications laws

  • Interfere with or disrupt the integrity of our systems

We reserve the right to suspend or terminate access for violations of these Terms.

6. Intellectual Property

All content on this website, including text, graphics, logos, and service descriptions, is the property of Wilson Consulting Firm LLC or its licensors and is protected by intellectual property laws.

You may not copy, reproduce, or distribute our content without prior written consent.

7. Third-Party Services

Our services may integrate with or rely on third-party platforms, including messaging providers, scheduling tools, and automation software. We are not responsible for the performance, availability, or policies of third-party services.

8. Limitation of Liability

To the maximum extent permitted by law, Wilson Consulting Firm LLC shall not be liable for any indirect, incidental, consequential, or special damages arising out of or related to your use of our website or services.

Our total liability, if any, shall not exceed the amount paid by you for services during the three (3) months preceding the claim.

9. Indemnification

You agree to indemnify and hold harmless Wilson Consulting Firm LLC from any claims, damages, losses, or expenses arising from:

  • Your misuse of our services

  • Your violation of applicable laws or regulations

  • Communications sent using our systems at your direction

10. Termination

We reserve the right to suspend or terminate access to our services at any time, with or without notice, for conduct that violates these Terms or applicable laws.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the state in which Wilson Consulting Firm LLC is registered, without regard to conflict of law principles.

12. Changes to These Terms

We may update these Terms from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our website or services constitutes acceptance of the revised Terms.

13. Eligibility

You must be at least 18 years of age or the legal age of majority in your jurisdiction to use our services and products. By using our services, you represent and warrant that you meet the eligibility requirements.

14. Contact Information

If you have questions about these Terms, please contact:
Email: [email protected]
Website: https://wilsonconsultingfirmllc.com

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